We offer free shipping on orders shipped to the continental US.
Orders are generally shipped within 2 days of placement. Standard shipping should arrive within the continental US within 7-10 days. If you need faster shipping, please contact our customer support team firstname.lastname@example.org.
Once your order is shipped from our warehouse, we will email you with a shipping confirmation and tracking number link which you can follow.
You may return your purchase within 30 days of receipt for an exchange or a refund of the purchase price excluding shipping and handling costs. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. If a product arrives at your shipping location damaged, or we made an error that cannot be remedied with replacement parts, we will pay to return the item to us and send a replacement to you. Contest winnings cannot be returned, exchanged, or refunded.
How to Return a Product
You may return your purchase within 30 days of receipt. To return an item: All returned orders must be pre-authorized by us. Please email us at email@example.com and include your original order number, the product(s) you are returning, your name, and your telephone number. We will provide you with an RMA (return merchandise authorization) number and a return address.
If possible, fully inspect your delivery before signing the receipt. If you find that your product has been damaged during shipping, please note the damage and contact our customer support department firstname.lastname@example.org immediately.